FAQ's

How does Sezzle work?

How do your sizes run?

Our sizes tend to run small. If you are debating between two sizes, we suggest ordering the larger size.

Our typical sizing is:

SMALL: 0-2, MEDIUM: 4-6, and LARGE: 8-10,

1XL: 12-14, 2XL: 16 and 3XL: 18

When will I receive my order?

We work very hard to ship out orders within 2 business days after the order has been placed. For holidays, Friday afternoons, weekends, and during physical inventory audits, we may take up to 3 business days to ship orders from our warehouse.
Tracking for your order is emailed to you once your order is shipped out. Tracking updates are available typically within 1 day of shipping out.

Am I able to cancel my order?

Please e-mail info@glamstoresonline.com if you’d like to cancel your order. We are only able to cancel orders if the order has not already shipped. Please keep in mind that we try to ship out packages as quickly as possible so requests for cancellations should be sent as soon as possible.

Can I make changes to my order?

We are currently not able to revise any orders once placed. If you made an error on your order it is best to reach out to our customer service email info@glamstoresonline.com

I just placed two orders, will you combine them?

Orders can be combined ONLY if the orders in question have not yet been fulfilled and shipped. To check the status of your order and inquire about combining orders, please contact our customer service email info@glamstoresonline.com during normal operating hours (9am to 5pm EST) and we will do our best to accommodate you.

Can my payment methods be split?

Our system does not allow split payment methods at this time. We’re so sorry!

Do you ship outside of the U.S.?

International Orders: We are only accepting orders from within the United States and Canada at this time. We apologize for any inconvenience. If you have any questions or concerns please send us an email at info@glamstoresonline.com.

Do you restock products?
We are not able to reorder everything we originally ordered, but we do attempt to reorder our best sellers. If you would like to receive an email notifying you of an item, please email us at info@glamstoresonline.com with the words Restock and the name of the item as the subject line. Once we receive the item, we will email everyone who requested to be notified.